Technology and Innovation Roadmap
2025/26
The 2025–2026 Technology and Innovation Roadmap reflects our bold vision to enhance and optimise the learning experience through cutting-edge research, purposeful experimentation, and the intelligent application of the latest technologies.
We're looking at every aspect and modality of truly transformative learning and asking, 'how can this be better?'... Each initiative in this roadmap represents a step towards a better tomorrow and a world in which learning is still a human endeavour but one that harnesses the power of technology to unlock true potential. We are not just adopting technology - we're shaping it to serve the evolving needs of learners, facilitators, and organisations worldwide.
This roadmap is the result of collaboration across our Innovation, Product, Creative, and Services teams, and represents a fundamental change in how we deliver learning: more adaptive, more inclusive, and more impactful. As we move forward, we remain focused on harnessing the best of technology, AI, and R&D to create experiences that reimagine what meaningful and impactful learning should look and feel like.
January 2025
Ask Hemsley
Description:
A conversational AI assistant embedded in the Hub LXP. Ask Hemsley helps users navigate learning content, answer questions, and explore topics in real time, and even provide carefully orchestrated guidance on next steps. It’s designed to be intuitive, secure, and customisable - tailored to reflect the tone, policies, and priorities of each client or learning environment.
Use cases:
Supports search, coaching, onboarding, learning reinforcement, and much more through conversational prompts and intelligent content recommendations.
Value proposition:
Delivers secure, customisable, always-on guidance that enhances engagement, reduces friction, and that evolves with learners' needs.
April 2025
AI Chat Augmentation
Description:
Ability to embed AI chat functionality in existing products including fluidbooks to support learner queries and navigation.
Use cases:
Product support, content discovery, learner engagement.
Value proposition:
Enhances usability and learner autonomy with always-on guidance that shortcuts discovery and recall/resurfacing of important learning content.
December 2025
Florence Gen-1
Description:
Florence is Hemsley’s AI-enhanced adaptive learning tool that blends human-authored content and session-flow with responsible & adaptive AI to deliver engaging and scalable learning experiences, simulations, and dynamic scenarios. It’s built to evolve with new content, learning science, and technology - enabling a new style of structured learning that supports neuroadaptive & enterprise-specific personalisation in real time.
Use cases:
- Behavioural Change Programmes: Supports reflection, problem-solving, and real-world application.
- Leadership & Wellbeing: Encourages critical thinking, self-awareness, and live practice.
- Post-Workshop Reinforcement: Extends learning beyond the classroom.
- Scalable Personalised Learning: Delivers tailored experiences at scale without compromising quality or safety.
Value proposition:
Florence redefines digital learning by combining the best of human creativity with curated AI intelligence. It delivers safe, personalised, and thought-provoking learning and simulations that evolve with the learner and the science behind learning.
Helix
Description:
Helix is 5app’s AI-powered skills intelligence solution designed to track, assess, and develop soft skills in the flow of work. It delivers real-time feedback, personalised suggestions, and team-level insights, helping individuals and organisations grow with precision and purpose.
Use cases:
- Leadership Development: Tracks and enhances leadership behaviours in real time.
- Team Coaching: Identifies collective strengths and gaps for targeted interventions.
- Onboarding & Transitions: Supports new hires with personalised skill development.
- Performance Reviews: Adds behavioural data to traditional review processes.
- Learning in the Flow of Work: Embeds skill development into everyday interactions.
Value proposition:
Helix transforms soft skills development from static training into dynamic, real-time learning. It empowers individuals with actionable insights and equips organisations with data to drive meaningful change.
H1 2026
Hemsley Live PoC
Description:
Hemsley_Live is a game-changing concept that delivers the holy grail of cohort learning; a true collaborative ecosystem that powers programmatic learning through always-on access to learning experts and your learning cohorts. It combines scheduled live learning sessions, AI-powered coaching support, human coaching, digital content, and peer-peer learning - it's what 80-20-10 should always have been...
Use cases:
Any programmatic learning experience + 1-1 coaching moments + ad hoc learning sessions.
Value proposition:
Hemsley_Live delivers better learning experiences by blending human expertise, peer-peer learning, single platform content and session hosting, AI support, and more. It empowers learners to take ownership of their development while providing organisations with scalable, measurable learning solutions.
Hemsley Play (PoC)
Description:
A simulation tool that allows stress-free practice and rehearsal of key leadership behaviours in a safe, fun, and secure live-digital experience. By creating a virtual entity we can simulate real life interactions in group settings and asynchronously for 1-1 follow up situational experiences.
Use cases:
Programmatic experience support, individual leadership development, post-learning experience support, and skill embedding.
Value proposition:
Hemsley Play provides an always on AI-powered 'buddy / challenger' that moves through learning experiences in real-time like a virtual colleague, manager, or senior leader providing a micro-cohort experience that bridges live experiences and 1-1 practice.
H2 2026
Hemsley Home (PoC)
Description:
Home is designed to bring together Florence, Play, and Live into a single, intuitive progressive web-application. The goal is to provide a seamless, user-friendly experience for all learning, coaching, and cohort interactions - accessible on both mobile and desktop.
Use cases:
All Hemsley clients looking for a seamless connected learning ecosystem.
Value proposition:
Home will become our shop-window and application marketplace. A place for us to tease new functionality while providing always-on access to the latest and greatest of Hemsley tech innovation.